Scenario walkthrough · Gym / fitness studio · not a real business, no results claimed
How can a gym win back members who cancelled or lapsed?
Import former members who agreed to hear from you, send a short three-message sequence with a clear return offer, and stop as soon as someone replies or opts out.
Google Ads & SEO practitioner since 2014
The problem
A gym has a list of former members in a spreadsheet. Nobody contacts them, so the list ages and the members join somewhere else.
Who this is for
Gyms and studios with a list of former members who gave marketing consent.
Not for
Lists without consent, or very old lists where most numbers are out of date.
Step by step
About 2–3 hours to set up.
- 1
Clean the list
Remove anyone without consent, duplicates and obviously wrong numbers.
- 2
Write three short messages
A friendly check-in, a clear offer (for example a free week back), and a final reminder.
- 3
Space them out
Send over 10–14 days. Stop the sequence on reply or opt-out.
- 4
Route replies to a person
Assign replies to staff who can book a visit the same day.
What to measure
Write down these numbers before you start, then compare after a few weeks.
- Replies per 100 messages
- Visits booked
- Members who rejoin within 30 days
Related guides
Our recommendation
HighLevel: our top pick for agencies and local service businesses
Why
- CRM, two-way SMS, calls, booking, reviews and workflows in one account, so leads don't fall through gaps between tools.
- Missed-call text-back and speed-to-lead automations are built in, not bolted on.
- One login for multiple client or location sub-accounts.
Not right for you if
- You only need email marketing and one simple funnel.
- Starter at $97/month is more than the problem is worth to you right now.
- You won't spend a few hours on setup, or pay someone to do it.
Price: Starter $97/month, Unlimited $297/month; 14-day free trial, no card needed to start. Source, checked 27 Oct 2026.
Alternative: If you mainly need funnels, email and courses, start with the Systeme.io free plan (2,000 contacts, no card).
Disclosure: Unircretraites is reader-supported. If you sign up through our links, we may earn a commission at no extra cost to you. It never changes our recommendations, and we say when a tool is not right for you. How we make money
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Scenario walkthrough
A labelled example of the setup, step by step. Not a real business; no results claimed.
Moving agency clients into one onboarding and reporting system