Scenario walkthrough · Real estate · not a real business, no results claimed
How can a real estate team answer property inquiries that arrive after hours?
Send an automatic text within a minute of each new inquiry, ask one qualifying question, and offer a booking link for a showing. A person takes over in the morning with the context already in the CRM.
Google Ads & SEO practitioner since 2014
The problem
Many portal and ad inquiries arrive in the evening. By the time an agent replies the next day, the buyer has already spoken to someone else.
Who this is for
Teams that get inquiries from portals, ads or their website and can't staff the phone in the evening.
Not for
Teams that already answer every inquiry live within minutes, day and night.
Step by step
About half a day to set up and test.
- 1
Connect lead sources
Send portal, ad and website inquiries into one pipeline.
- 2
Send an instant reply
Text the lead within a minute: who you are, and one question (for example, budget or preferred area).
- 3
Offer a booking link
Share a calendar link for showings with buffers so agents aren't double-booked.
- 4
Hand over in the morning
Create a task for the assigned agent with the conversation so far.
- 5
Stay compliant
Only text people who gave consent, and register your number for business texting (A2P 10DLC in the US).
What to measure
Write down these numbers before you start, then compare after a few weeks.
- Time to first reply for after-hours inquiries
- Showings booked per week
- Share of inquiries that get any reply
Related guides
Our recommendation
HighLevel: our top pick for agencies and local service businesses
Why
- CRM, two-way SMS, calls, booking, reviews and workflows in one account, so leads don't fall through gaps between tools.
- Missed-call text-back and speed-to-lead automations are built in, not bolted on.
- One login for multiple client or location sub-accounts.
Not right for you if
- You only need email marketing and one simple funnel.
- Starter at $97/month is more than the problem is worth to you right now.
- You won't spend a few hours on setup, or pay someone to do it.
Price: Starter $97/month, Unlimited $297/month; 14-day free trial, no card needed to start. Source, checked 27 Oct 2026.
Alternative: If you mainly need funnels, email and courses, start with the Systeme.io free plan (2,000 contacts, no card).
Disclosure: Unircretraites is reader-supported. If you sign up through our links, we may earn a commission at no extra cost to you. It never changes our recommendations, and we say when a tool is not right for you. How we make money
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Scenario walkthrough
A labelled example of the setup, step by step. Not a real business; no results claimed.
Moving agency clients into one onboarding and reporting system